Incidents | Office & Dragons Incidents reported on status page for Office & Dragons https://shm.status.officeanddragons.com/ en Web Application recovered https://shm.status.officeanddragons.com/ Wed, 10 Jun 2026 11:29:55 +0000 https://shm.status.officeanddragons.com/#fb4a88f0c1df4da1eeae582b8e995de6fd0922408b6a2ea2e21e3dc7e8df38fb Web Application recovered Web Application went down https://shm.status.officeanddragons.com/ Wed, 10 Jun 2026 11:28:18 +0000 https://shm.status.officeanddragons.com/#fb4a88f0c1df4da1eeae582b8e995de6fd0922408b6a2ea2e21e3dc7e8df38fb Web Application went down Document Service recovered https://shm.status.officeanddragons.com/ Sun, 31 May 2026 20:14:55 +0000 https://shm.status.officeanddragons.com/#801e0de62110df231e66b74934b3cafa1f4c15c8f7d8e8a2c949473f58c92c36 Document Service recovered Document Service went down https://shm.status.officeanddragons.com/ Sun, 31 May 2026 20:14:02 +0000 https://shm.status.officeanddragons.com/#801e0de62110df231e66b74934b3cafa1f4c15c8f7d8e8a2c949473f58c92c36 Document Service went down Core API recovered https://shm.status.officeanddragons.com/ Wed, 06 May 2026 10:28:56 +0000 https://shm.status.officeanddragons.com/#438b23305f3a5753ba39c4807c211392c219979b32ec7d86ac9ed9ca00ce6ff3 Core API recovered Document Service recovered https://shm.status.officeanddragons.com/ Wed, 06 May 2026 09:53:57 +0000 https://shm.status.officeanddragons.com/#4ac6639acfa90332ebe8a5121f583225b47d29795eaaa00ca7b6a7393e072a90 Document Service recovered Document Service went down https://shm.status.officeanddragons.com/ Wed, 06 May 2026 09:50:59 +0000 https://shm.status.officeanddragons.com/#4ac6639acfa90332ebe8a5121f583225b47d29795eaaa00ca7b6a7393e072a90 Document Service went down Document Service recovered https://shm.status.officeanddragons.com/ Wed, 06 May 2026 09:38:58 +0000 https://shm.status.officeanddragons.com/#a560836ace63817fb5127e791e802e44008bb43439e5006c553b1a232458761e Document Service recovered Document Service went down https://shm.status.officeanddragons.com/ Wed, 06 May 2026 09:33:55 +0000 https://shm.status.officeanddragons.com/#a560836ace63817fb5127e791e802e44008bb43439e5006c553b1a232458761e Document Service went down Core API went down https://shm.status.officeanddragons.com/ Wed, 06 May 2026 09:28:03 +0000 https://shm.status.officeanddragons.com/#438b23305f3a5753ba39c4807c211392c219979b32ec7d86ac9ed9ca00ce6ff3 Core API went down Service Disruption Due to AWS Infrastructure Outage https://shm.status.officeanddragons.com/incident/748212 Mon, 20 Oct 2025 19:00:00 -0000 https://shm.status.officeanddragons.com/incident/748212#bd53acbae95e0f939aa6eae2cd55b3f133dde1795bf1e60de5b734a45c293d72 The issue has been resolved. The AWS us-east-1 outage in North Virginia has been fully mitigated by AWS, and all affected services are now operational. Service Disruption Due to AWS Infrastructure Outage https://shm.status.officeanddragons.com/incident/748212 Mon, 20 Oct 2025 07:30:00 -0000 https://shm.status.officeanddragons.com/incident/748212#41dc1b920abb8e611cb0538eb0d8bc8bba902d4c059318969f627ba2dd012582 We are currently experiencing service interruptions due to an ongoing AWS us-east-1 outage in the North Virginia region. This outage is impacting parts of our infrastructure, leading to degraded performance or temporary unavailability for some users in the United States. Our engineering team is closely monitoring the situation and implementing mitigations where possible while AWS works to restore full service in North Virginia. Systems Maintenance https://shm.status.officeanddragons.com/incident/381108 Sun, 16 Jun 2024 18:00:00 -0000 https://shm.status.officeanddragons.com/incident/381108#4c66e3358361e97fbdbc4fa54c52812a46261e30bd78961a339e6a925cba6518 Maintenance completed Systems Maintenance https://shm.status.officeanddragons.com/incident/381108 Sun, 16 Jun 2024 12:00:00 -0000 https://shm.status.officeanddragons.com/incident/381108#c4394c0c5a237717e4110b661978cb25aa139f76b32358f6625418482f315865 We will update our software and services to enhance your O&D experience on Sunday, June 16, 2024, at 12:00 PM UTC. The maintenance window is 6 hours, with expected downtime of up to 3 hours. Our technical team will upgrade the systems to ensure service integrity. No action is needed from you, but please note that access to our services will be temporarily unavailable during this period.