Incidents | Office & Dragons Incidents reported on status page for Office & Dragons https://shm.status.officeanddragons.com/ en Web Application recovered https://shm.status.officeanddragons.com/ Mon, 22 Dec 2025 15:59:22 +0000 https://shm.status.officeanddragons.com/#083e9e34e4c47c5660a88e85d0a59f4684d8d76a6f10f6afe1480d5506efd9f1 Web Application recovered Web Application went down https://shm.status.officeanddragons.com/ Mon, 22 Dec 2025 15:56:05 +0000 https://shm.status.officeanddragons.com/#083e9e34e4c47c5660a88e85d0a59f4684d8d76a6f10f6afe1480d5506efd9f1 Web Application went down Service Disruption Due to AWS Infrastructure Outage https://shm.status.officeanddragons.com/incident/748212 Mon, 20 Oct 2025 19:00:00 -0000 https://shm.status.officeanddragons.com/incident/748212#bd53acbae95e0f939aa6eae2cd55b3f133dde1795bf1e60de5b734a45c293d72 The issue has been resolved. The AWS us-east-1 outage in North Virginia has been fully mitigated by AWS, and all affected services are now operational. Service Disruption Due to AWS Infrastructure Outage https://shm.status.officeanddragons.com/incident/748212 Mon, 20 Oct 2025 19:00:00 -0000 https://shm.status.officeanddragons.com/incident/748212#bd53acbae95e0f939aa6eae2cd55b3f133dde1795bf1e60de5b734a45c293d72 The issue has been resolved. The AWS us-east-1 outage in North Virginia has been fully mitigated by AWS, and all affected services are now operational. Service Disruption Due to AWS Infrastructure Outage https://shm.status.officeanddragons.com/incident/748212 Mon, 20 Oct 2025 19:00:00 -0000 https://shm.status.officeanddragons.com/incident/748212#bd53acbae95e0f939aa6eae2cd55b3f133dde1795bf1e60de5b734a45c293d72 The issue has been resolved. The AWS us-east-1 outage in North Virginia has been fully mitigated by AWS, and all affected services are now operational. Web Application recovered https://shm.status.officeanddragons.com/ Mon, 20 Oct 2025 18:59:29 +0000 https://shm.status.officeanddragons.com/#7ce1bc77000dd22c8b4c7137da82e511470a7c3469064dd040af0cbbdfb7bb26 Web Application recovered Web Application went down https://shm.status.officeanddragons.com/ Mon, 20 Oct 2025 18:53:34 +0000 https://shm.status.officeanddragons.com/#7ce1bc77000dd22c8b4c7137da82e511470a7c3469064dd040af0cbbdfb7bb26 Web Application went down Document Service recovered https://shm.status.officeanddragons.com/ Mon, 20 Oct 2025 18:42:12 +0000 https://shm.status.officeanddragons.com/#1a1fdefbb29ac229be3720664e292be5f00890d0663bab7e95cc345d20ac5152 Document Service recovered Document Service went down https://shm.status.officeanddragons.com/ Mon, 20 Oct 2025 18:35:43 +0000 https://shm.status.officeanddragons.com/#1a1fdefbb29ac229be3720664e292be5f00890d0663bab7e95cc345d20ac5152 Document Service went down Document Service recovered https://shm.status.officeanddragons.com/ Mon, 20 Oct 2025 18:31:27 +0000 https://shm.status.officeanddragons.com/#095ada81870ec079101ac4426002be5cba4658fd92051b5b22d4272bd94e8632 Document Service recovered Web Application recovered https://shm.status.officeanddragons.com/ Mon, 20 Oct 2025 18:29:14 +0000 https://shm.status.officeanddragons.com/#f20d3f123c7c1b52b5f7bbe6b22cbd8fd069cb1953ef1be981681ca9e085d0e0 Web Application recovered Document Service went down https://shm.status.officeanddragons.com/ Mon, 20 Oct 2025 18:27:12 +0000 https://shm.status.officeanddragons.com/#095ada81870ec079101ac4426002be5cba4658fd92051b5b22d4272bd94e8632 Document Service went down Core API recovered https://shm.status.officeanddragons.com/ Mon, 20 Oct 2025 18:26:34 +0000 https://shm.status.officeanddragons.com/#74b1d180a794702e6ed6b992c1372929ed39c7ca1658b31dca88180207b3fb98 Core API recovered Core API went down https://shm.status.officeanddragons.com/ Mon, 20 Oct 2025 18:22:20 +0000 https://shm.status.officeanddragons.com/#74b1d180a794702e6ed6b992c1372929ed39c7ca1658b31dca88180207b3fb98 Core API went down Document Service recovered https://shm.status.officeanddragons.com/ Mon, 20 Oct 2025 18:20:46 +0000 https://shm.status.officeanddragons.com/#863788363b1d5d812fb61868ef2d07821fa0500c83e7f9a1e9edb51bb95b25b5 Document Service recovered Core API recovered https://shm.status.officeanddragons.com/ Mon, 20 Oct 2025 18:18:36 +0000 https://shm.status.officeanddragons.com/#fc848690c6aad5f4a9c09c688b459100f3551388166f143980e2c37cdb7c30fc Core API recovered Core API went down https://shm.status.officeanddragons.com/ Mon, 20 Oct 2025 18:07:38 +0000 https://shm.status.officeanddragons.com/#fc848690c6aad5f4a9c09c688b459100f3551388166f143980e2c37cdb7c30fc Core API went down Document Service went down https://shm.status.officeanddragons.com/ Mon, 20 Oct 2025 17:53:20 +0000 https://shm.status.officeanddragons.com/#863788363b1d5d812fb61868ef2d07821fa0500c83e7f9a1e9edb51bb95b25b5 Document Service went down Document Service recovered https://shm.status.officeanddragons.com/ Mon, 20 Oct 2025 17:44:00 +0000 https://shm.status.officeanddragons.com/#bc2c0af7f79985851dd72dd454ffa63728015bcaa653d707a81d3ba08867c658 Document Service recovered Core API recovered https://shm.status.officeanddragons.com/ Mon, 20 Oct 2025 17:33:29 +0000 https://shm.status.officeanddragons.com/#daaa3b0f3e6b8c1f9d43b353ff0d627a590d6ab2731c0cbcd8a36330cb7749ce Core API recovered Core API went down https://shm.status.officeanddragons.com/ Mon, 20 Oct 2025 17:23:17 +0000 https://shm.status.officeanddragons.com/#daaa3b0f3e6b8c1f9d43b353ff0d627a590d6ab2731c0cbcd8a36330cb7749ce Core API went down Document Service went down https://shm.status.officeanddragons.com/ Mon, 20 Oct 2025 16:57:14 +0000 https://shm.status.officeanddragons.com/#bc2c0af7f79985851dd72dd454ffa63728015bcaa653d707a81d3ba08867c658 Document Service went down Document Service recovered https://shm.status.officeanddragons.com/ Mon, 20 Oct 2025 16:21:19 +0000 https://shm.status.officeanddragons.com/#574e178618922a6660c5ff8d468a68ed276a371153e327046460b1a7b07a897d Document Service recovered Core API recovered https://shm.status.officeanddragons.com/ Mon, 20 Oct 2025 16:00:47 +0000 https://shm.status.officeanddragons.com/#6f0299838e5878549dc8cde23d29aa29e704d684804e41f9d2a779df3daf196c Core API recovered Core API went down https://shm.status.officeanddragons.com/ Mon, 20 Oct 2025 15:44:25 +0000 https://shm.status.officeanddragons.com/#6f0299838e5878549dc8cde23d29aa29e704d684804e41f9d2a779df3daf196c Core API went down Document Service went down https://shm.status.officeanddragons.com/ Mon, 20 Oct 2025 15:33:55 +0000 https://shm.status.officeanddragons.com/#574e178618922a6660c5ff8d468a68ed276a371153e327046460b1a7b07a897d Document Service went down Web Application went down https://shm.status.officeanddragons.com/ Mon, 20 Oct 2025 14:58:02 +0000 https://shm.status.officeanddragons.com/#f20d3f123c7c1b52b5f7bbe6b22cbd8fd069cb1953ef1be981681ca9e085d0e0 Web Application went down Document Service recovered https://shm.status.officeanddragons.com/ Mon, 20 Oct 2025 14:30:08 +0000 https://shm.status.officeanddragons.com/#d81fb6f79d07421d62a60a41de151046e74373735adcca5eb906a90186a9fbb4 Document Service recovered Document Service went down https://shm.status.officeanddragons.com/ Mon, 20 Oct 2025 14:29:44 +0000 https://shm.status.officeanddragons.com/#d81fb6f79d07421d62a60a41de151046e74373735adcca5eb906a90186a9fbb4 Document Service went down Web Application recovered https://shm.status.officeanddragons.com/ Mon, 20 Oct 2025 14:22:30 +0000 https://shm.status.officeanddragons.com/#da1b0d1802f3700b619aa7e58400bc93330783a82389cadad7a8f00b8ee96431 Web Application recovered Web Application went down https://shm.status.officeanddragons.com/ Mon, 20 Oct 2025 14:04:21 +0000 https://shm.status.officeanddragons.com/#da1b0d1802f3700b619aa7e58400bc93330783a82389cadad7a8f00b8ee96431 Web Application went down Web Application recovered https://shm.status.officeanddragons.com/ Mon, 20 Oct 2025 09:23:13 +0000 https://shm.status.officeanddragons.com/#a7cc5d1d92b06278344b0cbd780e62879339a70555201f085acc052e67a59295 Web Application recovered Core API recovered https://shm.status.officeanddragons.com/ Mon, 20 Oct 2025 09:20:57 +0000 https://shm.status.officeanddragons.com/#b5421272c0876faeb52f078471f8d65ef855f842e4d02c03e6a516fb679062d7 Core API recovered Document Service recovered https://shm.status.officeanddragons.com/ Mon, 20 Oct 2025 09:20:50 +0000 https://shm.status.officeanddragons.com/#30a19942fe2d40fdc5d6bda6e17bdda909584b4c5cf05147b97e49ab8f311d68 Document Service recovered Document Service went down https://shm.status.officeanddragons.com/ Mon, 20 Oct 2025 07:39:56 +0000 https://shm.status.officeanddragons.com/#30a19942fe2d40fdc5d6bda6e17bdda909584b4c5cf05147b97e49ab8f311d68 Document Service went down Service Disruption Due to AWS Infrastructure Outage https://shm.status.officeanddragons.com/incident/748212 Mon, 20 Oct 2025 07:30:00 -0000 https://shm.status.officeanddragons.com/incident/748212#41dc1b920abb8e611cb0538eb0d8bc8bba902d4c059318969f627ba2dd012582 We are currently experiencing service interruptions due to an ongoing AWS us-east-1 outage in the North Virginia region. This outage is impacting parts of our infrastructure, leading to degraded performance or temporary unavailability for some users in the United States. Our engineering team is closely monitoring the situation and implementing mitigations where possible while AWS works to restore full service in North Virginia. Service Disruption Due to AWS Infrastructure Outage https://shm.status.officeanddragons.com/incident/748212 Mon, 20 Oct 2025 07:30:00 -0000 https://shm.status.officeanddragons.com/incident/748212#41dc1b920abb8e611cb0538eb0d8bc8bba902d4c059318969f627ba2dd012582 We are currently experiencing service interruptions due to an ongoing AWS us-east-1 outage in the North Virginia region. This outage is impacting parts of our infrastructure, leading to degraded performance or temporary unavailability for some users in the United States. Our engineering team is closely monitoring the situation and implementing mitigations where possible while AWS works to restore full service in North Virginia. Service Disruption Due to AWS Infrastructure Outage https://shm.status.officeanddragons.com/incident/748212 Mon, 20 Oct 2025 07:30:00 -0000 https://shm.status.officeanddragons.com/incident/748212#41dc1b920abb8e611cb0538eb0d8bc8bba902d4c059318969f627ba2dd012582 We are currently experiencing service interruptions due to an ongoing AWS us-east-1 outage in the North Virginia region. This outage is impacting parts of our infrastructure, leading to degraded performance or temporary unavailability for some users in the United States. Our engineering team is closely monitoring the situation and implementing mitigations where possible while AWS works to restore full service in North Virginia. Web Application went down https://shm.status.officeanddragons.com/ Mon, 20 Oct 2025 07:01:19 +0000 https://shm.status.officeanddragons.com/#a7cc5d1d92b06278344b0cbd780e62879339a70555201f085acc052e67a59295 Web Application went down Core API went down https://shm.status.officeanddragons.com/ Mon, 20 Oct 2025 06:49:27 +0000 https://shm.status.officeanddragons.com/#b5421272c0876faeb52f078471f8d65ef855f842e4d02c03e6a516fb679062d7 Core API went down Systems Maintenance https://shm.status.officeanddragons.com/incident/381108 Sun, 16 Jun 2024 18:00:00 -0000 https://shm.status.officeanddragons.com/incident/381108#4c66e3358361e97fbdbc4fa54c52812a46261e30bd78961a339e6a925cba6518 Maintenance completed Systems Maintenance https://shm.status.officeanddragons.com/incident/381108 Sun, 16 Jun 2024 18:00:00 -0000 https://shm.status.officeanddragons.com/incident/381108#4c66e3358361e97fbdbc4fa54c52812a46261e30bd78961a339e6a925cba6518 Maintenance completed Systems Maintenance https://shm.status.officeanddragons.com/incident/381108 Sun, 16 Jun 2024 12:00:00 -0000 https://shm.status.officeanddragons.com/incident/381108#c4394c0c5a237717e4110b661978cb25aa139f76b32358f6625418482f315865 We will update our software and services to enhance your O&D experience on Sunday, June 16, 2024, at 12:00 PM UTC. The maintenance window is 6 hours, with expected downtime of up to 3 hours. Our technical team will upgrade the systems to ensure service integrity. No action is needed from you, but please note that access to our services will be temporarily unavailable during this period. Systems Maintenance https://shm.status.officeanddragons.com/incident/381108 Sun, 16 Jun 2024 12:00:00 -0000 https://shm.status.officeanddragons.com/incident/381108#c4394c0c5a237717e4110b661978cb25aa139f76b32358f6625418482f315865 We will update our software and services to enhance your O&D experience on Sunday, June 16, 2024, at 12:00 PM UTC. The maintenance window is 6 hours, with expected downtime of up to 3 hours. Our technical team will upgrade the systems to ensure service integrity. No action is needed from you, but please note that access to our services will be temporarily unavailable during this period.